Plan Your Day


Before you leave the house don’t forget your tickets!

Do you have a mobile ticket and you don't know how to access it on your phone? Look at the video on this website for help.

Will call tickets may be picked up at the box office during regular box office hours. Tickets will only be released to the purchaser of the tickets with a valid photo I.D

Be There Early

Please review your ticket for event start and gate times.
Gates typically open one (1) hour before the scheduled event start time.
Bags are inspected upon entry of the venue.
Please note that bags larger than 4.5x6.5 are not allowed. Clear bags are preferred

What If It Rains?

The show must go on bring an umbrella! The Dell Music Center is an outdoor venue. All events are held rain or shine, unless otherwise noted.

Pack Light

Bags are inspected upon entry of the venue. Bags larger than 4.5x6.5 are not permitted. If you have a bag that is larger you will be asked to store your bag in your vehicle or you will not be allowed entry into the event.

Know Where You’re Going

The venue is located at 2400 Strawberry Mansion Drive, Philadelphia, PA 19132. Near the intersections Ridge Ave and Huntingdon Street.

Free Parking

Parking is free in the areas surrounding the venue. Parking attendants will provide direction in the parking areas. There is limited amount of ADA parking spaces in the parking areas near the entrance of the venue. This is offered on a first come first serve bases.


No outside food is permitted inside the venue, this includes bottled water. However we do offer a variety of food and snack options at our concession stands.

Need Help?

There will be first aid service at the far left side of the stage, across from seating section K. Our security and ushers are uniformed at all times.

Check the Box Office to turn-in lost and find items, If you are looking for an item please call 215-685-9564.

Enjoy the show!

Put the phone down, and enjoy the show. We strive to provide our guest with a safe, comfortable, and enjoyable atmosphere.

Quick Checklist

Bring these ...

  • Tickets
  • Rain gear for cloudy days
  • Lawn chairs for lawn seating
  • Small purse or bag

NOT these ...

  • Pets (only service dogs are allowed)
  • Outside food or water
  • Smoking is not allowed
  • Video/Audio recording devices
  • Weapons
  • Large bags or backpacks


Email us or see our contact page